Strategic Plan

Strategy Plan 2017-2022

Our strategic planning between 2017-2022 is based on our core mission, vision, and values.
We strive to hold ourselves to the highest evidence-based ethical standards of practice.

Enhance Operational Sustainability

Focus on our core programming: Early Years, Youth, Families, Seniors, Immigrants, Literacy, Employment. Ensure strong financial management and sustainability. Develop a communications plan. Develop a long-term fundraising plan. Expand internal and external partnerships. Establish effective data collection systems.

Strengthen positive work culture

Team building. Professional Development. Board and staff collaboration.

Develop New Sustainable Needs-Based Programming

Implement Paramount Project including program and office space and seniors’ housing. Develop Indigenous approaches. Advance community-based child care. Streamline referral system and explore enhanced programming for families. Explore new language interpretation model and fee of service model. Support expanded Seniors Services in collaboration with partners. Partner to advance Youth Services and focus on homelessness prevention. Explore opportunities to advance upgrading and high school completion. Expand WorkBC services, improve employment outcomes, and deliver training opportunities.

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